Protek-corp.com as responsible for the handling of information and personal data together will try to apply these policies in the fulfillment of their functions and / or activities even after the termination of legal, commercial and labor links. Likewise, they undertake to maintain confidentiality in relation to all personal data processed.
1. DEFINITIONS:
In accordance with the laws of the Republic of Panama and with the purpose of facilitating the understanding of this document, the following definitions shall apply: 1.1) Authorization: Prior, express and informed consent of the Holder to carry out the treatment of personal data; 1.2) Privacy Notice: Electronic document or in any other format, generated by the Responsible that is made available to the Owner for the processing of their personal data; 1.3) Personal Data: Any information linked to one or more specific or determinable persons; 1.4) Database: Set of personal data that is subject to treatment by the Responsible; 1.5) Owner: Natural or legal person, who is the owner of the information or personal data that is included in the Database of the Responsible; 1.6) Responsible for the Treatment: Natural or legal person, who by itself or in association with others, performs the processing of personal data on behalf of the Treatment Manager. 1.7) Responsible treatment: Natural or legal person, who, by itself or in association with others, decides on the basis of data and or the processing of data.
2. PRINCIPLES OF DATA PROCESSING:
The policies of the treatment of information and personal data are based on the following principles: 2.1) Principle of freedom: The processing of information will only be carried out with the presence of prior and express consent. informed of the Owner, it is understood that by using and / or browsing the website www.Protek-corp.com you are authorized to obtain and use your data for commercial purposes between the owner and Protek Corp. and / or business or commercial partners 2.2.) Principle of Security: All information and personal data will be reasonably protected to try to grant security to the records avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access; 2.3) Principle of confidentiality: The people who are part of the process of handling information and personal data will try to guarantee the reservation of the information, even after the end of their relationship with one of the Owners. 2.4) Principle of truth: The information and personal data provided by the owner must be true, accurate, up-to-date and verifiable.
3. SCOPE OF APPLICATION:
The policies and procedures contained in this document will be applicable at all times and during the execution of all activities that involve the collection, storage, use, circulation and transfer of information or personal data, registered in any database that makes them susceptible to treatment by PROTEK-CORP.COM This document is for PROTEK-CORP.COM as the data controller, being able to be consulted by physical or electronic means by anyone of the Owners. Both the person in charge and those in charge try to safeguard the security of the databases that contain personal data and keep the confidentiality with respect to them.
4. RESPONSIBLE FOR THE EXERCISE OF THE RIGHTS OF THE HOLDERS:
For the treatment of petitions, complaints, claims and requests for modifications made by the Holders in exercise of the rights established herein, the Holders or those who exercise their representation may contact to Protek Corp. Monday through Friday from 9:00 a.m. at 3:30 a.m., email This email address is being protected from spambots. You need JavaScript enabled to view it.
5. PURPOSE OF THE RECOLETION AND HANDLING OF PERSONAL DATA AND PROCESSING OF INFORMATION:
The treatment must be integrated with the Privacy Policies and Use of personal information of each of the products and / or services offered by PROTEK-CORP. COM, however, in general terms, the data will be used for the following purposes:
• Achieve efficient communication related to our products, services, offers, promotions, alliances, contests, content and other activities and thus facilitate general access to the information of these.
• Evaluate the quality of our products and services through satisfaction surveys and conduct studies on consumer habits, preference, purchase interest, product testing, concept, service evaluation, satisfaction and others related to our services.
• Carry out marketing activities, cross-marketing with our affiliated companies or business partners, promotion, advertising, billing, collection, collection, service improvements, consultations, verifications, control, authorization of means of payment, fraud prevention, as well as any another activity related to our services and current and future offers for compliance with contractual obligations and our corporate purpose, through any means directly.
• Carry out the necessary steps to comply with the obligations inherent to the services contracted with PROTEK CORP.
• Control and prevent fraud in all its forms.
• Facilitate the correct execution of purchases and benefits of the contracted services.
• Inform customers about the processing and delivery of orders, sending notifications about the status of orders.
Subject to obtaining your consent when using www.Protek-corp.com we can communicate with you by email, text message (SMS, MMS), direct mail or by telephone. If you prefer not to receive communications through any or all of these channels, you can communicate at any time to This email address is being protected from spambots. You need JavaScript enabled to view it. and request to stop receiving such communications.
6. RIGHTS OF THE HOLDERS.
PROTEK-CORP.COM acknowledges that the owner of the information data has the following rights:
1) To know, update and rectify your personal data in front of www.Protek-corp.com, in its condition of being responsible for the processing;
2) Be informed by www.Protek-corp.com upon request, regarding the use you have given to your personal data;
3) Revoke the authorization and / or request the deletion of the data when in the Treatment the legal principles are not respected;
4) Access free of charge to your personal data that have been subject to processing.
7. PROCEDURE FOR THE EXERCISE OF RIGHTS.
The exercise of rights of each owner of information may be exercised by the owner himself. However, in the event that the request is made by a person other than the Owner of the information and does not prove that it acts on behalf of the former, it will be deemed not filed. The request must comply with at least the assumptions defined below. Once the corresponding application has been received in full, a legend that says "claim in process" and the reason thereof will be included in the database within a term not exceeding five (15) business days from the date of receipt. . The maximum term to address the claim, complaint or request will be thirty (30) days from the day following the date of receipt. When it is not possible to attend the consultation within said term, the interested party will be informed before the expiration of thirty (30) days, stating the reasons for the delay and stating the date on which the consultation will be attended, which in no case may be exceed the five (15) business days following the expiration of the first term.
PROTEK-CORP.COM guarantees the owner the right to access and consult if your information is correct, under the following assumptions:
7.1. That the interested party proves his complete identity as a Holder, in which case access to the details of the personal data will be made available through electronic means free of charge.
7.2. That there is a written request, in which the interested party clearly states the information that he wishes to know or with the description of the facts that give rise to them and the documents that serve as support for the intended purpose.
8. RECTIFICATION AND UPDATING OF DATA.
www.Protek-corp.com will rectify and update at the request of the Owner, the information of the latter that is incomplete or inaccurate, in accordance with the procedure and the terms indicated above.
9. DATA SUPPRESSION.
The owner has the right, at all times, to request PROTEK-CORP.COM the deletion of their personal data when:
1. It considers that they are not being treated according to the Law.
2 They are no longer necessary or pertinent for the purpose for which they were collected.
3. The period necessary for the fulfillment of the purposes for which they were collected has been exceeded.
This suppression implies the total elimination of the personal information in accordance with what is requested by the owner in the records, files or databases of PROTEK-CORP.COM. If the cancellation of the personal data is appropriate, PROTEK CORP will carry out the operational Deletion in such a way that the elimination does not allow the retrieval of the information.
10. REVOCATION OF THE AUTHORIZATION.
The Holders of personal data who want to revoke the consent to the processing of their personal data at any time may do so with express written request. For this purpose it will be necessary that the owner at the time to raise the request for revocation of consent to PROTEK-CORP.COM, indicate in this if the revocation that intends to perform is total or partial. In the partial revocation you must indicate with which treatment the holder is not satisfied.
12. MODIFICATION AND / OR UPDATING OF THE DATA PROTECTION AND INFORMATION MANAGEMENT POLICY.
Any substantial change in the treatment policies will be communicated in a timely manner to the Holders through the usual means of contact and / or through its website.
The authorizations on the data of the clients and / or users will be able to finish by their will at any time. If the person is an active client of PROTEK-CORP.COM their data can not be used for anything other than the provision of the product or service and for the offer of subsequent renewals when the service has this modality.
Sincerely,
PROTEK-CORP.COM
PROTEK CORP
